Terms & Conditions/Policies

Prices are subject to change without notice. All sales on discount or discontinued interlock are final, there will be no opportunity for returns, refunds or exchanges. New interlock or patio stones that have been purchased are able to be returned or exchanged at a 25% restocking fee. Opened bags/bands/packages of product cannot be returned. (i.e. Bagged aggregates, poly sand, spikes) Returns must be made within 3 months of the invoice date. Material must be in its original condition or packaging. Specific sets of concrete or wall stones that were originally packaged in sets are to be returned in sets. Items delivered on a skid will be subject to a skid deposit of $50. This deposit can be refunded when the skid is returned in good condition. It is the responsibility of the purchaser to inspect all materials within 24 hours of delivery to ensure the correct colour and type was delivered. Damaged or defective products must be reported within 24 hours of shipment or immediately on pickup. Product Pick Up Customers who wish to pick up their own product must be aware of the amount of weight they can safely haul, our weight chart on aggregates is approximate due to water weight if product is wet vs dry. Customers must have proper vehicle to load the particular items they are taking. i.e. A small car cannot safely transport more than a few hundred lbs. Please be aware we are not responsible for knowing your vehicles weight limits Product delivery All deliveries will be left at the curb line. Any delivery made past the curb line is the complete responsibility of the purchaser and at the risk of the purchaser. We highly recommend having the product delivery location at your jobsite or home marked or laid out in a way that our driver can see if no one is available during delivery. Items such as bulk stone and skids of interlock/stone are very heavy and may damage the lawn or driveway in some cases. Please be aware we are not responsible for any damages caused by the delivery of products. Pick up is available. Natural Stone Natural stone is sold by the weight in most cases, and by the piece in other situations. Both can be returned at a 25% restocking fee. Stones must be in same condition they were sold in. (Cannot be cut in half or damaged in any way)